Privacy Policy - 2Applyrent

At 2Applyrent, we are committed to protecting your privacy in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services for Queensland NRAS rental applications.

1. Information We Collect

We collect personal information to provide our rental application services. This may include:

  • Contact details (name, email, phone).
  • Financial information (income, employment details).
  • Rental history (previous addresses, references).
  • Property details (address from sites like realestate.com.au or domain.com.au).
  • NRAS-related data (eligibility reference numbers).
  • Technical data (IP address, browser type, via cookies).

We only collect what is necessary and with your consent (e.g., via our application form).

2. How We Use Your Information

Your information is used to:

  • Process rental applications on your behalf, including NRAS eligibility checks.
  • Communicate with you (e.g., approval updates, inspections).
  • Verify identity, affordability, and tenancy history.
  • Improve our services (anonymized analytics).

We do not use your data for marketing without consent.

3. Disclosure of Information

We may share your information with:

  • Property owners/agents for application processing.
  • Government bodies (e.g., for NRAS verification).
  • Third-party services (e.g., screening databases, secure form providers like Jotform).
  • Law enforcement if required by law.

We do not sell your data. All disclosures are limited to what's necessary.

4. Data Security

We protect your information using industry-standard measures, including encryption (SSL for forms), secure servers, and access controls. However, no system is 100% secure—we cannot guarantee absolute protection.

5. Access, Correction, and Complaints

Under the Privacy Act, you have the right to:

  • Access your personal information (contact us to request).
  • Correct inaccurate data.
  • Withdraw consent or opt out.
  • Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We respond to requests within 30 days.

6. Cookies and Third-Party Links

Our site uses cookies for functionality (e.g., session tracking). You can manage them via browser settings. Links to external sites (e.g., realestate.com.au) are not covered by this policy—review their privacy statements.

7. Changes to This Policy

We may update this policy. Changes will be posted here with the effective date. Continued use after changes implies acceptance.

Last Updated: October 6, 2025

Contact Us

For privacy questions, email hello@2applyrent.com. We aim to respond within 7 days.